Terms and Conditions of Use

1. Introduction

Welcome to Freight Dispatch Services LLC ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our trucking dispatch services. By using our services, you agree to the terms of this Privacy Policy.

2. Types of Information Collected

We collect the following types of personal information from our customers:

Contact Information: Name, email address, phone number, and mailing address.
Business Information: Company name, tax identification number, and business address.
Operational Information: Details related to freight dispatch, including shipment details, delivery schedules, and tracking information.

3. How Information is Collected

We collect your personal information through various methods:

Direct Collection: When you provide your information directly to us through our website, phone calls, emails, sms or other communications.
Automatic Collection: When you interact with our website, we may collect information through cookies and similar tracking technologies.
Third-Party Sources: We may receive information from third parties who provide services to us or on our behalf.

4. Purpose of Data Collection

We collect and use your personal information for the following purposes:

Service Provision: To manage and execute freight dispatch services, including scheduling, tracking, and customer support.
Communication: To communicate with you about service updates, changes, and offers that may be relevant to you.
Billing and Payments: To process payments and manage invoicing for our services.
Legal Compliance: To comply with legal obligations and resolve any disputes.

5. Data Security Measures

We take the security of your personal information seriously and implement various measures to protect it, including:

Technical Safeguards: Use of secure servers, encryption technologies, and firewalls to protect data during transmission and storage.
Access Controls: Restricting access to personal information to authorized personnel only, who need it to perform their job duties.
Regular Audits: Conducting regular security audits and assessments to identify and address potential vulnerabilities.

6. Data Sharing

We do not share your personal information with third parties except under the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors and IT support. These providers are bound by confidentiality agreements and are not permitted to use your data for any purpose other than the services they provide to us.
Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or property, or that of others.
Business Transfers: In the event of a merger, acquisition, or other business reorganization, your information may be transferred as part of the transaction.

We do not sell or share any SMS consent or personal information to third parties or affiliates for SMS / Marketing Purposes.

7. User Rights

You have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you.
Correction: You may request corrections or updates to your personal information if it is inaccurate or incomplete.
Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
Objection: You may object to the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us using the details provided below.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our handling of your personal information, please contact us at:

Freight Dispatch Services LLC
603 Country Club Dr #424
Simi Valley, CA 93065
info@freightdispatchservices.com
347-391-6371

We are committed to addressing any concerns you may have and to ensuring your privacy and data protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website with the revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Thank you for trusting Freight Dispatch Services LLC with your personal information.